Front Desk Receptionist

Annapolis, MD

Full Time

Entry Level

Project Chesapeake provides quality addiction treatment, behavioral health therapy, and treatment for individuals with a dual diagnosis. We are seeking a highly motivated, organized, & reliable full time Front Desk Receptionist to join our team!

Our mission is to provide an opportunity for individuals to learn how to live a positive, sober lifestyle while empowering them to make changes that will lead to successful, independent living.

Job Responsibilities include:

Welcome visitors / clients by greeting them, in person or on the telephone in a professional & timely manner.
Answer incoming phone calls from clients, referral sources, etc. in a professional manner.
Calling clients to schedule appointments, confirm appointments, etc.
Coordinate scheduling for assessments & follow up appointments using EMR system, Microsoft Outlook, & Microsoft Teams.
Create new client charts & obtain all necessary information to schedule appointments.
Verify initial insurance authorization for Medicaid & obtain all necessary private insurance information to work with our billing team to verify private insurance.
Collect & log any client payments for private insurance.
Assist with specimen collection as needed.
Communicate with other team members in a respectful & timely manner to ensure great client care.

Qualifications include:

Prior experience with administrative duties
Computer literate
Prior experience working in EMR (Electronic Medical Records) systems
Excellent documentation & communication skills
Possess sound judgement, professionalism, & compassion for client care

Hours:

Monday - Thursday from 9:00am - 5:00pm
Friday from 9:00am - 3:00pm

Benefits include:

Paid time off (PTO)
Optional Medical / Dental / Vision
Optional 401(K) with an employer match
Employer paid life insurance
Paid holidays

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Front Desk Receptionist

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